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MarSchi
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10-24-202403:04 AM
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Operating System: Microsoft Windows 11
Hello there,
after the latest Windows 11 update on my Omen 15, the system crashed and could not find the boot sector on my SSD drive. Relauched 3 times the laptop and finally it was able to restart Windows.
However, I can not use anymore any of the UBS ports.
Registry entry for UBS is set to 3
Went into Device Manager, can find both USB controller and USB management entries, but USB Root Hub is gone along wtith the other entries 😞
Where can I download it to fix this ?- I can't even do a backup of my latest data..
Your help would be much appreciated
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- USB
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I have the same question
1 REPLY 1
Gaya1239
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10-26-202410:27 AM
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Hi@MarSchi,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to thisdocumentfor steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution”if you feel my post solved your issue, it will help others find the solution.
Take care and have a good day.
Gaya1239 – HP Support.
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